Welcome to Koko Gifts first blog!
Think I should start my introducing myself, I am Sophie and I am the person behind Koko and Koko gifts. I live in the small seaside town of Porthcawl with my Fiancé, Matthew (soon to be husband) and dog also called Koko!
I am so lucky to have a job that I love, my retail shop has been established for 8 years on the 1st of August, we have fabulously loyal customers who travel from all over South Wales. As much as I love being surrounded by pretty sparkly things, it really is the customers that make it. I am very much a people person – I have customers joke that I should turn part of the shop into a cafe, if only there was space!
Customer service is massively important, not just in the retail shop but also online. We are always here at the end of the phone if you need any help 01656 773736. If there is a stock query or size questions, whatever it may be we are here to help! We try to get all purchases posted out the same day via 1st class recorded delivery. Shipping is flat rate £3.50 or free if you spend over £40.
Koko online has been a massive challenge, I am pretty computer savvy but the website world took me by surprise. I am lucky to have support from an amazing website and graphic designer Stacey. Check out her website www.slscreative.com for all your stationery and graphic design needs!
I am super busy at the moment getting the final parts in order for our wedding next month…but watch this space as I shall soon be introducing you to all our brands here at Koko – Starting with Qudo.
In the meantime check out Qudo at Koko gifts here – https://kokogifts.co.uk/qudo/